Customers will receive an e-mail notification when their order is read for pick up. It is stated in the notification that they can pick up the order within ...

No worries! You may assign a representative that may pick-up your order and have them present the following: ● Representative's Valid ID ● Authorizat...

If you have placed order via our online store and chose to pick it up in one of branches, please prepare the following to be checked by our store partners: ...

Customers with prepaid orders are allowed to request for up to 7 days extension from the first pick-up schedule. Unfortunately, for orders that were placed...

If your order gets returned to our warehouse, we're sorry to let you know that it is already considered as canceled from our end. This is only done afte...

Our delivery partners will make two (2) attempts in getting your package delivered. If they missed you on the first instance, the courier will either sen...

As we believe in making the latest fashion styles accessible to everyone, we can assure you that we have wide reach across the Philippines. However, due to ...

Do you need to speak to our Shipping Partners? Below are the different ways in which they can be reached.    LBC Email: customercare@lbcexpress.com  ...

Once your order has been handed over to our shipping partners, you will receive an email notification along with your order tracking number. To track yo...